Policies

We want you to love your STARLYNX pieces. If for any reason you are not completely satisfied with your order, we are here to help.

Returns

  • Returns are accepted within 14 days of receiving your order.
  • Items must be in their original conditions.
  • Custom orders cannot be returned.
  • Sale and clearance items cannot be returned.
  • To start a return, contact us by using our contact form or send us an email at support@starlynxapparel.com.

Refunds

  • Once your return is received and inspected , we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed to your original payment method. 
  • Shipping costs are non-refundable 
  • If you received free shipping, the return shipping cost may be deducted from your refund. 

Exchanges 

This only applies to drops made in batches and/or has multiple sizes.

  • We don't offer direct exchanges. If you'd like a different piece, proceed by doing a regular return and placing another order.