Policies
We want you to love your STARLYNX pieces. If for any reason you are not completely satisfied with your order, we are here to help.
Returns
- Returns are accepted within 14 days of receiving your order.
- Items must be in their original conditions.
- Custom orders cannot be returned.
- Sale and clearance items cannot be returned.
- To start a return, contact us by using our contact form or send us an email at support@starlynxapparel.com.
Refunds
- Once your return is received and inspected , we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method.
- Shipping costs are non-refundable
- If you received free shipping, the return shipping cost may be deducted from your refund.
Exchanges
This only applies to drops made in batches and/or has multiple sizes.
- We don't offer direct exchanges. If you'd like a different piece, proceed by doing a regular return and placing another order.